Help
Answers to the questions we get most.
Grouped by where they usually come up: before you start, once your stock is inside, and when you begin selling across channels. If your question is not here, write to us.
Getting started
Before you start
What it takes to bring a yard onto the platform.
What exactly is LekoTech?
A management platform for vehicle dismantlers. It covers vehicle intake, dismantling, cataloguing with full applicability, warehouse control, sales through your shop and marketplaces, B2B requests and shipping.
Is it only for large yards?
No. The platform is used by yards of very different sizes. What matters is that you process vehicles and sell parts regularly - the modules you switch on scale with you.
How long does implementation take?
Typically four to six weeks from the first call to live sales channels, depending on how much existing data has to be migrated and cleaned.
Do we need new hardware?
In most cases no. The platform runs in a browser. For labelling and photography we will recommend simple equipment that fits how your yard already works.
What does it cost?
Pricing depends on the size of the yard and the modules in use. Send us your monthly vehicle volume and the channels you sell on, and we will reply with a clear figure.
Stock and data
Your stock inside the platform
How parts, applicability and the warehouse behave day to day.
What is applicability and why does it matter?
Applicability is the complete list of vehicles a part can be fitted to. It is what lets a buyer search by their own car and find your part - and it is the main reason returns drop after moving to the platform.
Where does the applicability data come from?
From OEM references and vehicle variant data, matched against the part you catalogue. When a part is unusual, our team helps you resolve it rather than leaving a guess in the record.
Can we import our existing spreadsheets?
Yes. Import and clean-up of existing stock is part of implementation. Photos, codes and locations can come along with it.
How does the warehouse mapping work?
Racks, shelves and bins are represented in the system, and every part gets a location. When an order arrives, the picker is told where the part is instead of searching for it.
Who owns the data?
You do. Your catalogue, customers and history can be exported at any time in open formats.
Selling
Channels, orders and shipping
What happens once your stock is published.
How does the eBay integration work?
Your catalogued parts are listed on eBay in real time, with applicability data attached. Quantity, price and status stay in sync, so a part sold in your shop disappears from eBay immediately.
Can we sell on our own website too?
Yes. The LekoTech Shop storefront is fed by the same stock, and a Google Merchant feed can be generated from the same catalogue.
What about B2B requests?
Workshops, dealers and other yards send requests for parts. The system matches them against your stock so you can answer with photos, condition and price within minutes.
Is shipping included?
Logistics is part of the order flow: labels, pickup scheduling and tracking are handled from the same screen where the part was sold.
What happens with returns?
Returns are recorded against the part and the customer, so the reason is visible. In practice, accurate applicability and honest condition photos are what reduce them.
FleetNTech
The fleet app
For vehicle owners, businesses and workshops.
What is FleetNTech?
Our mobile app for vehicle owners and businesses: maintenance schedules, costs, documents, nearby workshops and requests for used spare parts.
How is it connected to the yards?
A used part request made in the app is matched against the catalogued stock of dismantlers on the platform, who answer with photos and a price.
Is it available in my country?
FleetNTech expands market by market together with our partner yards. Write to us and we will tell you where the next rollout is.
Support
Support and accounts
When you need a person.
How do I reach support?
By email, at the address in the contact section. Support runs Monday to Friday, 09:00–18:00 CET, in English, Italian and Albanian.
Do you offer training?
Yes. Training is part of implementation, delivered remotely as standard and on-site on request, using your own data.
How are updates handled?
Updates ship continuously and are included. There is no version to purchase again.
Something is missing for our yard - can it be added?
Tell us. Most of the platform exists because a yard described a problem we had not seen yet.
Question not in the list?
Write to us with the detail you need. Support and sales read the same inbox, and a person answers within 1–2 business days.
Still deciding?
A short call and a walkthrough of the platform usually answers more than a page of FAQs.
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