Privacy Policy

Scope of this notice

This User Privacy Notice applies to your use of this website and to all Lekotech sh.p.k. applications, services, products and tools (together, the “Services”), regardless of how you access them, including through mobile devices and applications.

By using the Services you accept the practices described here. If you do not agree with them, please do not use the Services.

Who we are

The data controller is Lekotech sh.p.k., Rr. Dibres, Ndërtesa Nr. 10, 1017 Tiranë, Albania, VAT number L82107028B.

For any question about this notice or about your personal data, you can write to us using the address at the bottom of this page.

Data we collect

We only collect the data we need to answer you and to deliver our Services. Depending on how you use them, this may include:

• Identification and contact details: name, surname, email address, telephone number, company and address.
• Account data for the platform: username, password (stored encrypted) and role.
• Operational data you enter into the platform, such as vehicle and spare part records.
• Documents you choose to upload, for example a vehicle circulation permit when requesting a spare part.
• Photographs and voice messages you send us as part of a request.
• Technical data such as IP address, browser type and pages visited, used to keep the Services secure and working.

Why we use it

Personal data is processed for the following purposes:

• To reply to your enquiries and provide the information you ask for.
• To process and deliver orders and requests, and to issue invoices.
• To provide, maintain and improve the platform and its applications.
• To meet legal, accounting and tax obligations.
• To protect the Services against fraud and misuse.

Providing your data

The details you provide are necessary for the processing and delivery of your orders and for the performance of our services. If you choose not to provide them, we may not be able to complete your order or answer your request.

By registering, you agree to give us true and accurate information. Providing false information is contrary to the general terms and conditions of Lekotech sh.p.k.

Sharing with third parties

We do not sell personal data. We share it only where it is necessary to deliver the Services, and only to the extent required:

• With logistics partners, to deliver a part to the address you provide.
• With marketplaces such as eBay, when you publish or purchase through them.
• With technology suppliers who host or maintain our systems, under contract and confidentiality.
• With public authorities, when the law requires it.

How long we keep it

Personal data is kept only as long as needed for the purpose it was collected for, and afterwards for the period required by accounting, tax and legal obligations. When data is no longer needed, it is deleted or anonymised.

Your rights

You have a permanent right to:

• Access the personal data we hold about you.
• Correct data that is inaccurate or incomplete.
• Request deletion of your data, where no legal obligation requires us to keep it.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.
• Lodge a complaint with the competent data protection authority.

Cookies and analytics

This website is a static site and does not use tracking or advertising cookies. A small amount of information may be stored locally in your browser to remember a preference, such as a dismissed notice.

Video content is loaded from YouTube only after you press play. Until then, no request is made to YouTube from this site.

Security

We apply technical and organisational measures to protect personal data against loss, misuse and unauthorised access, including encrypted connections and restricted access to systems on a need-to-know basis.

Copyright

All designs, text, graphics, instructions, comments, selections and rules on this website are exclusive to our company and covered by international copyright law.

You may view, make electronic copies of and print part of this website for the sole purpose of using it as a source of purchase. Any other use, including reproduction, modification, distribution or republishing without prior written permission, is prohibited.

Changes to this notice

We may update this notice as our Services evolve or as legal requirements change. The date at the top of the page shows the last update.